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Outage in Bitrise

Elevated error rates for Android builds

Resolved Minor
April 28, 2026 - Started 5 days ago - Lasted about 9 hours
Official incident page

Incident Report

Summary AI Generated

Bitrise experienced elevated error rates affecting Android builds for a subset of users over 8.6 hours, initially caused by MavenCentral request throttling and later identified as issues with the Gradle plugin portal not being found in the "Install missing Android SDK components" step. The engineering team implemented redirections and fixes to resolve the throttling and plugin portal issues, while recommending users add the "Install missing Android SDK components" step as a mitigation during the incident. The incident was fully resolved with all impacted services restored to normal operation.

We are currently investigating elevated errors for Android builds. Services impacted: Android builds are failing due to MavenCentral request throttling Scope: A subset of users Severity: SEV-2 What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
Components affected
Bitrise Web App

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 04/28/2026 10:14PM

This incident is now resolved and impacted services are now operating without issues.

Our teams identified the root cause, released a fix and were monitoring our systems continuously to ensure the mitigation is safe. We'll conduct an internal post-mortem to understand what happened and learn how to avoid a similar outage in the future.

Thank you for your patience and understanding. If you encounter any issues, please reach out to our Support team:

https://support.bitrise.io/en/

MONITORING 5 days ago - at 04/28/2026 07:29PM

we have released a fix for the Gradle plugin portal not being found in the "Install missing Android SDK components" step, and will continue monitoring

Services:
Android builds

Scope:
A subset of users

Severity:
SEV-2

What we’re doing

We are actively monitoring our systems.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

MONITORING 5 days ago - at 04/28/2026 06:52PM

We have identified an issue with plugins on the Gradle plugin portal not being found in the Install missing Android SDK components step. We're releasing a fix

MONITORING 5 days ago - at 04/28/2026 06:01PM

We're seeing build failures for customers who do not have the "Install missing Android SDK components" step added. We strongly suggest adding this step for mitigation to your workflow.

https://bitrise.io/integrations/steps/install-missing-android-tools

Services:
Builds

Scope:
A subset of users

Severity:
SEV-2

Steps to take

Please add the following step to your workflows. You can reach out to the Bitrise support team if you have any questions. https://bitrise.io/integrations/steps/install-missing-android-tools

When will the next update be available?

You can expect a status update approximately 1 hour from now.

MONITORING 5 days ago - at 04/28/2026 05:25PM

We mitigated this incident and are currently monitoring our systems to resolve

Services:
Android Builds

Scope:
A subset of users

Severity:
SEV-1

What we’re doing

Our Engineering teams released a fix to mitigate this incident. We expect new builds to start, and we continue to monitor the situation.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

IDENTIFIED 5 days ago - at 04/28/2026 04:38PM

We are working on redirections to mitigate the current issue.

Services:
Android Builds

Scope:
A subset of users

Severity:
SEV-2

What we’re doing?

Our Engineering teams identified the root cause and are now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

INVESTIGATING 5 days ago - at 04/28/2026 01:38PM

We are currently investigating elevated errors for Android builds.

Services impacted:
Android builds are failing due to MavenCentral request throttling

Scope:
A subset of users

Severity:
SEV-2

What we’re doing?

Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

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