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Outage in Bitrise

Elevated error rates for the Bitrise Workflow Editor

Resolved Major
July 10, 2026 - Started 8 days ago - Lasted about 2 hours
Official incident page

Incident Report

Summary AI Generated

The Bitrise Workflow Editor experienced elevated error rates for approximately 2.1 hours, causing HTTP errors, page load failures, and timeouts for all users. The root cause was traced to an external LaunchDarkly incident affecting feature flag delivery evaluations. A workaround was deployed, restoring normal Workflow Editor functionality, and the incident was fully resolved.

We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site. Services impacted: The Workflow Editor may return errors or fail to load. Scope: [All users] Severity: [SEV-1] What we’re doing? Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
Components affected
Bitrise Web App

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/10/2026 07:50PM

This incident has been resolved.

MONITORING 8 days ago - at 07/10/2026 06:37PM

The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.

INVESTIGATING 8 days ago - at 07/10/2026 05:49PM

We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site.

Services impacted:
The Workflow Editor may return errors or fail to load.

Scope:
[All users]

Severity:
[SEV-1]

What we’re doing?

Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?

You can expect a status update approximately 1 hour from now.

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