The Bitrise Workflow Editor experienced elevated error rates for approximately 2.1 hours, causing HTTP errors, page load failures, and timeouts for all users. The root cause was traced to an external LaunchDarkly incident affecting feature flag delivery evaluations. A workaround was deployed, restoring normal Workflow Editor functionality, and the incident was fully resolved.
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This incident has been resolved.
The issue has been identified. We've deployed a workaround, and the Workflow Editor is now loading normally for all customers. This issue was caused by the ongoing LaunchDarkly incident affecting flag delivery evaluations. We're continuing to monitor and will provide updates as needed.
We are currently investigating elevated errors observed for the Bitrise Workflow Editor. Users may experience increased HTTP errors, intermittent page load failures, or timeouts when accessing the site.
Services impacted:
The Workflow Editor may return errors or fail to load.
Scope:
[All users]
Severity:
[SEV-1]
What we’re doing?
Our Engineering teams are actively investigating this incident, monitoring alerts, and tracing requests to identify the root cause. We’re checking recent deploys, logs, CDN, DNS health, and server availability. We will perform validated mitigations as soon as they are determined safe.
When will the next update be available?
You can expect a status update approximately 1 hour from now.
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