Outage in Bitrise
ORD data center network outage
Resolved MajorIncident Report
Summary AI Generated
Bitrise experienced a 25.6-hour network outage in their ORD data center caused by dropped packets between nodes, which triggered failed health checks and a cluster-wide disruption affecting builds and the web app. Builds running in the ORD data center failed or were delayed throughout the outage window. The issue was mitigated on July 14 by addressing a Proxmox storage problem, with network configuration changes subsequently applied across all data centers to prevent recurrence.
We are currently investigating a network outage affecting our ORD data center. Builds running in this data center may have failed or been delayed during the outage. Our team identified an issue with Proxmox storage in the affected data center and is working on a fix.
We will provide a further update as soon as more information is available.
Components affected
Bitrise Web AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 07/15/2026 06:13PM
This incident has been resolved. We experienced a network outage in our ORD data center caused by dropped packets between nodes, which led to failed health checks and a cluster-wide disruption. The outage was mitigated on July 14, and we've since applied network configuration changes across all our data centers to address the underlying cause and prevent recurrence. We apologize for the disruption it caused.
MONITORING
4 days ago - at 07/14/2026 06:18PM
The network outage affecting our ORD data center has been mitigated. Builds running in this data center may have failed or been delayed during the outage window. Our team identified and addressed an issue with Proxmox storage in the affected data center, and job scheduling has resumed. We are continuing to monitor stability as we investigate the underlying root cause.
We will provide a further update as soon as more information is available.
INVESTIGATING
4 days ago - at 07/14/2026 04:40PM
We are currently investigating a network outage affecting our ORD data center. Builds running in this data center may have failed or been delayed during the outage. Our team identified an issue with Proxmox storage in the affected data center and is working on a fix.
We will provide a further update as soon as more information is available.
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