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Outage in Bitrise

Long waiting times (queue) on builds

Resolved Minor
October 26, 2026 - Started 15 days ago - Lasted 32 minutes
Official incident page

Incident Report

Summary AI Generated

Bitrise experienced elevated build queue times on Linux nodes for approximately 32 minutes, causing longer-than-usual wait times for builds to start, though build execution itself was unaffected once a worker was allocated. The engineering team identified the root cause and resolved the issue by freeing up resources on Linux build nodes to restore capacity. The incident was fully resolved after confirming that queuing had returned to normal levels.

We identified the root cause causing elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up. Services: Build start times and queue wait times; build execution itself remains normal once a worker is allocated. Scope: Linux nodes Severity: SEV-2 What we’re doing? Our Engineering teams identified the root cause and now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe. When will the next update be available? You can expect a status update approximately 1 hour from now.
Components affected
Bitrise Web App

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Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 10/26/2026 05:31PM

This incident has been resolved.

MONITORING 15 days ago - at 10/26/2026 05:14PM

Our team has freed up resources on Linux build nodes, resulting in increased capacity. Our metrics show that this has solved queueing, but we are monitoring the situation.

IDENTIFIED 15 days ago - at 10/26/2026 05:00PM

We identified the root cause causing elevated build queues on Bitrise. Some users may experience longer-than-usual wait times for builds to start, as queued jobs take longer to be picked up.

Services:
Build start times and queue wait times; build execution itself remains normal once a worker is allocated.

Scope:
Linux nodes

Severity:
SEV-2

What we’re doing?
Our Engineering teams identified the root cause and now actively working on mitigations to restore stability across all affected services. We will perform validated mitigations as soon as they are determined safe.

When will the next update be available?
You can expect a status update approximately 1 hour from now.

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