Outage in BitTitan

MigrationWiz - Access Denied

Resolved Minor

December 05, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

MigrationWiz is currently experiencing a login issue. This is not a security incident. Users encountering the issue and receiving an “Access Denied” error should reset their password, which will restore access. We are investigating the cause and will provide an update soon.

Components affected

BitTitan MigrationWiz

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Latest Updates ( sorted recent to last )

RESOLVED about 2 months ago - at 12/05/2025 04:33PM

All previously identified issues have been resolved.

IDENTIFIED about 2 months ago - at 12/05/2025 03:30PM

We are continuing to work on a fix for this issue.

IDENTIFIED about 2 months ago - at 12/05/2025 03:23PM

MigrationWiz is currently experiencing a login issue. This is not a security incident.

Users encountering the issue and receiving an “Access Denied” error should reset their password, which will restore access.

Additionally, some users may experience issues with license application and other related functions.

We are investigating the cause and will provide an update soon.

IDENTIFIED about 2 months ago - at 12/05/2025 02:26PM

MigrationWiz is currently experiencing a login issue. This is not a security incident.

Users encountering the issue and receiving an “Access Denied” error should reset their password, which will restore access.

We are investigating the cause and will provide an update soon.

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