Outage in Bizzabo

Registration Widget Error Affecting Some Users

Resolved Minor
October 16, 2025 - Started 5 days ago - Lasted about 18 hours
Official incident page

Incident Report

We are currently investigating an issue affecting some users attempting to register through sites using the registration widget. Impacted users may see an error message indicating registration failed. While we work to resolve this, affected users can typically complete their registration by clearing their browser’s cache and cookies, or by using a private/incognito window. We will share another update as soon as more information becomes available. Thank you for your patience as we work to restore full functionality.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/17/2025 08:06AM

We're happy to report that the issue has been resolved, and everything is back to normal. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to resolve the issue. Please let us know if you have any further questions or concerns.

IDENTIFIED 5 days ago - at 10/16/2025 09:19PM

We have identified the cause of the issue and are working on a fix. We will continue to monitor the situation and provide updates as needed. Thank you for your understanding, and please don't hesitate to reach out to support@bizzabo.com with any additional concerns

INVESTIGATING 5 days ago - at 10/16/2025 05:25PM

Our team is still investigating the issue and gathering all relevant information. We will provide updates as soon as possible and appreciate your patience as we work towards a resolution.

INVESTIGATING 5 days ago - at 10/16/2025 02:03PM

We are currently investigating an issue affecting some users attempting to register through sites using the registration widget. Impacted users may see an error message indicating registration failed.

While we work to resolve this, affected users can typically complete their registration by clearing their browser’s cache and cookies, or by using a private/incognito window.

We will share another update as soon as more information becomes available.

Thank you for your patience as we work to restore full functionality.

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