Outage in Blackbaud

Active Issue Alert – Multiple Services Affected - 000533647

Resolved Minor
June 07, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Enrollment Management System Blackbaud Raiser's Edge NXT Blackbaud ResearchPoint Blackbaud School Website System Blackbaud JustGiving Blackbaud Tuition Management Blackbaud Financial Edge NXT Blackbaud Raiser's Edge Blackbaud Fundraiser Performance Management (FPM) Blackbaud Grantmaking Blackbaud signin.blackbaud.com Blackbaud Merchant Services Blackbaud Guided Fundraising Blackbaud .com Blackbaud Learning Management System Blackbaud Student Information System Blackbaud School API Blackbaud Billing Management (EAP) Blackbaud eTapestry Blackbaud Financial Edge Blackbaud CRM Blackbaud Altru Blackbaud Core Functionality
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 06/07/2024 04:10AM

This incident has been resolved.

INVESTIGATING 3 months ago - at 06/07/2024 03:31AM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 06/07/2024 02:58AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING 3 months ago - at 06/07/2024 02:03AM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

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