Outage in BlackLine
US - NetSuite Connector Connectivity Issues
Resolved MinorIncident Report
Customers on the US server (NA3/SBNA3) may be experiencing an issue where their BL NetSuite Connector jobs are failing. BlackLine teams are investigating the issue alongside the vendor. We will provide regular updates on this page until the issue is resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 09/21/2026 01:45PM
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
MONITORING
3 days ago - at 09/21/2026 04:18AM
We are continuing to monitor for any further issues.
MONITORING
3 days ago - at 09/21/2026 04:08AM
The vendor confirms the issue is resolved. You should be able to resume normal activities. We will continue to monitor the situation to ensure there are no additional issues. We will confirm when the service is fully operational.
INVESTIGATING
3 days ago - at 09/21/2026 02:53AM
Customers on the US server (NA3/SBNA3) may be experiencing an issue where their BL NetSuite Connector jobs are failing. BlackLine teams are investigating the issue alongside the vendor. We will provide regular updates on this page until the issue is resolved.
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