Outage in Blacksmith

Reports of GitHub Actions never ending even though the steps have all completed

Resolved Minor
May 15, 2025 - Started 8 days ago - Lasted about 9 hours

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Outage Details

We are receiving reports from several customer where they see their GitHub Actions completing all the steps, but then spinning in the final `Complete job` stage. This is causing jobs to hit their timeouts and eventually fail. There have been numerous reports of this in the past: [https://github.com/actions/runner/issues/3462 https://github.com/actions/runner/issues/2409](https://github.com/actions/runner/issues/3462https://github.com/actions/runner/issues/2409) GitHub has not yet opened an incident but we expect there to be one soon.
Components affected
Blacksmith Github → Actions
Latest Updates ( sorted recent to last )
INVESTIGATING 8 days ago - at 05/15/2025 04:05PM

We are receiving reports from several customer where they see their GitHub Actions completing all the steps, but then spinning in the final `Complete job` stage. This is causing jobs to hit their timeouts and eventually fail. There have been numerous reports of this in the past: [https://github.com/actions/runner/issues/3462 https://github.com/actions/runner/issues/2409](https://github.com/actions/runner/issues/3462https://github.com/actions/runner/issues/2409) GitHub has not yet opened an incident but we expect there to be one soon.

Latest Blacksmith outages

GitHub Actions jobs losing connection to the GitHub control plane - 3 days ago
Increased queueing of GitHub runners in our US region - 4 days ago
Degraded interaction of our ARM runners with the shared Docker layer cache - 10 days ago
GitHub reporting degradation in their Actions services - 16 days ago
Degradation in Blacksmith cache performance - 19 days ago

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