Outage in Blacksmith

GitHub Actions checkout are taking longer than usual

Resolved Minor
September 17, 2025 - Started about 2 months ago - Lasted 1 day

Incident Report

We're hearing this from several customers today that they are seeing elevated `actions/checkout` times. We are noticing this in our local development as well. This is very likely an upstream degradation with the GitHub control plane but we are investigating what we can do to mitigate these.
Components affected
Blacksmith Github → Actions

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Latest Updates ( sorted recent to last )
INVESTIGATING about 2 months ago - at 09/17/2025 10:10PM

We're hearing this from several customers today that they are seeing elevated `actions/checkout` times. We are noticing this in our local development as well. This is very likely an upstream degradation with the GitHub control plane but we are investigating what we can do to mitigate these.

INVESTIGATING about 2 months ago - at 09/18/2025 04:31AM

We are being alerted about intermittent degradation in our network stack in one of our regions. This may be sporadically manifesting as slower docker pulls, interactions with certain language mirrors, git checkouts. We are investigating the source of this issue.

MONITORING about 2 months ago - at 09/18/2025 01:58PM

Our upstream ISP identified some issues between them and their network vendor. They have made changes to mitigate these blips while working on a longer term resolution. We will share more details as we receive them. All network operations in Blacksmith runners have returned to normal. We are actively monitoring the situation.

IDENTIFIED about 2 months ago - at 09/18/2025 06:47PM

We are continuing to work on a fix for this incident.

MONITORING about 2 months ago - at 09/18/2025 10:16PM

We implemented a fix and are currently monitoring the result.

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