Outage in Blacksmith

Jobs not being picked up

Resolved Minor
October 28, 2025 - Started about 1 month ago - Lasted about 5 hours

Incident Report

We're experiencing issues with job adoption and are working to identify the cause.
Components affected
Blacksmith Managed Runners

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Latest Updates ( sorted recent to last )
IDENTIFIED about 1 month ago - at 10/28/2025 09:51PM

We're experiencing issues with job adoption and are working to identify the cause.

MONITORING about 1 month ago - at 10/28/2025 10:57PM

We implemented a fix and are currently monitoring the result. Jobs are being picked up. Queue times remain elevated.

INVESTIGATING about 1 month ago - at 10/28/2025 07:57PM

We saw a degradation in our control plane and are working on a fix. Jobs will experience longer pickup times.

MONITORING about 1 month ago - at 10/29/2025 12:11AM

Jobs are being adopted normally. Queue times remain elevated

IDENTIFIED about 1 month ago - at 10/28/2025 08:28PM

We are continuing to work on a fix.

MONITORING about 1 month ago - at 10/28/2025 08:59PM

We're receiving errors from an external service that is causing a degradation in our feature flagging service. We're rolling out a mitigation and will monitor the results.

MONITORING about 1 month ago - at 10/28/2025 09:32PM

We implemented a fix and are currently monitoring the result. Jobs are being picked up. Queue times remain elevated.

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