A cache failure in Blacksmith's US west region caused GitHub Actions cache operations to fail for approximately 1.6 hours, forcing affected jobs to fall back to full installs, resulting in slower or failed job runs. Other regions were unaffected throughout the incident. The cache infrastructure was restored by bringing additional capacity online, with errors largely subsiding, though some jobs may experience a one-time cache miss on their next run.
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We have identified the cause of the failures, and we are implementing a fix to restore cache service. Customers with jobs in us-west may still see cache restores and saves fail and fall back to a full install, which can make those jobs run longer or fail, while jobs in other regions are not affected.
We are investigating failing GitHub Actions cache operations for jobs running in us-west since approximately 16:10 UTC. Affected jobs may see cache restores and saves fail and fall back to a full install, which can make those jobs run longer or fail, while jobs in other regions are not affected.
We have restored the cache infrastructure in us-west, and cache failures have decreased but are not yet back to normal. Jobs in us-west may still see some cache restores and saves fail and fall back to a full install, while the earlier delayed job starts have cleared and other regions are unaffected. We are bringing additional cache capacity online to fully restore service.
Cache errors for jobs in us-west have largely subsided. As we complete recovery, some jobs may see a one-time cache miss on their next run. We are monitoring and will provide an update within the next hour.
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