Use cases
Software Products E-commerce MSPs Schools Development & Marketing DevOps Agencies Help Desk
Company
Internet Status Blog Pricing Log in Get started free

Outage in Blacksmith

US west cache failure

Resolved Minor
September 29, 2026 - Started 14 days ago - Lasted about 2 hours

Incident Report

Summary AI Generated

A cache failure in Blacksmith's US west region caused GitHub Actions cache operations to fail for approximately 1.6 hours, forcing affected jobs to fall back to full installs, resulting in slower or failed job runs. Other regions were unaffected throughout the incident. The cache infrastructure was restored by bringing additional capacity online, with errors largely subsiding, though some jobs may experience a one-time cache miss on their next run.

We have identified the cause of the failures, and we are implementing a fix to restore cache service. Customers with jobs in us-west may still see cache restores and saves fail and fall back to a full install, which can make those jobs run longer or fail, while jobs in other regions are not affected.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

IsDown status aggregator dashboard
Latest Updates ( sorted recent to last )
IDENTIFIED 14 days ago - at 09/29/2026 05:09PM

We have identified the cause of the failures, and we are implementing a fix to restore cache service. Customers with jobs in us-west may still see cache restores and saves fail and fall back to a full install, which can make those jobs run longer or fail, while jobs in other regions are not affected.

INVESTIGATING 14 days ago - at 09/29/2026 05:00PM

We are investigating failing GitHub Actions cache operations for jobs running in us-west since approximately 16:10 UTC. Affected jobs may see cache restores and saves fail and fall back to a full install, which can make those jobs run longer or fail, while jobs in other regions are not affected.

MONITORING 14 days ago - at 09/29/2026 05:35PM

We have restored the cache infrastructure in us-west, and cache failures have decreased but are not yet back to normal. Jobs in us-west may still see some cache restores and saves fail and fall back to a full install, while the earlier delayed job starts have cleared and other regions are unaffected. We are bringing additional cache capacity online to fully restore service.

MONITORING 14 days ago - at 09/29/2026 06:06PM

Cache errors for jobs in us-west have largely subsided. As we complete recovery, some jobs may see a one-time cache miss on their next run. We are monitoring and will provide an update within the next hour.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook