Outage in Blameless

Blameless duplicate incident creation via PagerDuty webhook

Resolved Minor
February 19, 2024 - Started over 1 year ago - Lasted about 23 hours
Official incident page

Incident Report

We identified an issue with our integration with PagerDuty that is causing duplicate incident creation. We understand this may have caused unnecessary notifications and confusion. We apologize for any inconvenience this caused. Our team is actively working to resolve this issue. We expect to have it fixed by 2/20/2024, and we will keep you updated on our progress. We appreciate your patience and understanding.
Components affected
Blameless PagerDuty Webhooks Blameless Incident Management

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/20/2024 05:14PM

The issue causing duplicate incident creation via PagerDuty webhook has been resolved. Normal and accurate incident creation is now restored

IDENTIFIED over 1 year ago - at 02/19/2024 06:18PM

We identified an issue with our integration with PagerDuty that is causing duplicate incident creation. We understand this may have caused unnecessary notifications and confusion. We apologize for any inconvenience this caused. Our team is actively working to resolve this issue. We expect to have it fixed by 2/20/2024, and we will keep you updated on our progress. We appreciate your patience and understanding.

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