An Encompass outage caused degraded performance affecting exports, disclosure, and document sync functionality within Blend's Lending Platform and LOS Integrations for 21.5 hours. The issue originated from Encompass (ICE) systems and impacted mortgage technology services. Encompass resolved the underlying problem on their end, with all services returning to a stable state after monitoring showed high success rates across production connections.
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Encompass confirmed the issue on their end has been resolved and all services remain in a stable state.
Encompass updated their status indicating that they are now seeing high success rates across all production user connections. They will be continuing their efforts for complete stabilization.
We have been made aware of an Encompass outage that may be affecting exports, disclosure and document sync.
Please visit the ICE status page for the latest updates: https://www.ice.com/status#mortgage-technology.
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