Outage in Blindside Networks
Screen sharing sometimes not stopping for presenters in the BigBlueButton client
Resolved Minor
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Outage Details
We have identified an issue that sometimes prevents the educator from stopping screen sharing. We've already got a fix and are deploying it soon.
In the meantime, here's a short video that shows how to workaround the issue and force screen sharing to stop.
https://youtu.be/lcIP90hWU08
We'll update this incident when the fix is deployed to production.
Components affected
Blindside Networks ClientLatest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 08/21/2025 01:33PM
This incident has been resolved.
MONITORING
6 days ago - at 08/19/2025 02:14AM
We've rolled out a fix for this in our North America (USA) servers. We are rolling out a fix to other regions. We'll update this ticket when the updates have completed rolling out world-wide.
MONITORING
11 days ago - at 08/13/2025 06:07PM
We have identified an issue that sometimes prevents the educator from stopping screen sharing. We've already got a fix and are deploying it soon.
In the meantime, here's a short video that shows how to workaround the issue and force screen sharing to stop.
https://youtu.be/lcIP90hWU08
We'll update this incident when the fix is deployed to production.
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