Outage in BlockChyp

Intermittent Processing Issues

Resolved Minor

January 23, 2025 - Started about 1 year ago - Lasted about 9 hours
Official incident page

Incident Report

We are experiencing intermittent issues with processing and our Team is working to resolve them. We will send an update as soon as we have more information. Thank you.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/23/2025 11:02PM

The issue has now been resolved, and all processing is stable. We will continue to monitor the situation and provide further updates if necessary.

MONITORING about 1 year ago - at 01/23/2025 10:13PM

We have rolled back our latest release which caused the intermittent processing issues that were experienced today. Payment processing is now back to a normal state. We are closely monitoring transactions to ensure that everything is stable.

IDENTIFIED about 1 year ago - at 01/23/2025 05:48PM

UPDATE- We have identified the problem and are working on releasing a fix. We will send another update once the fix is in place.

Thank you.

INVESTIGATING about 1 year ago - at 01/23/2025 03:41PM

We are continuing to investigate the issue. We will send another update when we have more information. We apologize for the inconvenience and appreciate your patience as we research the issue.

INVESTIGATING about 1 year ago - at 01/23/2025 02:02PM

We are experiencing intermittent issues with processing and our Team is working to resolve them. We will send an update as soon as we have more information.

Thank you.

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