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Outage in BlockChyp

Possible Funding Delay

Resolved Minor
January 10, 2024 - Started about 2 years ago - Lasted about 3 hours
Official incident page

Incident Report

Our bank partner has made us aware of a possible funding delay. We are investigating and will send an update as soon as we have additional information. Thank you and we apologize for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 01/10/2024 05:38PM

The issue has been identified and batches for next-day funding on January 9th were processed after the cutoff time, which unfortunately impacts all merchants on next-day funding. All affected merchants will be funded for the January 9th batches on January 11th.

We sincerely apologize for any inconvenience this delay may cause and are committed to providing the highest level of service for all merchants. If you have any questions or concerns, please do not hesitate to contact our Support team at support@blockchyp.com.

INVESTIGATING about 2 years ago - at 01/10/2024 02:49PM

Our bank partner has made us aware of a possible funding delay. We are investigating and will send an update as soon as we have additional information.
Thank you and we apologize for the inconvenience.

Latest BlockChyp outages

BlockChyp Customer Portal Inaccessible - 3 months ago
Intermittent Outage Resolved - 3 months ago
Funding Delay - 10 months ago
Funding Delay - 11 months ago
Intermittent Processing Issues - about 1 year ago

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