Outage in Bloomerang

CRM Application Service Outage

Resolved Major
June 26, 2025 - Started 5 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have been experiencing intermittent service issues with the CRM application since around 8:30pm EST. Customers may see errors when attempting to login and/or interacting with that application. Our team is currently working to restore functionality. We apologize for any inconvenience. An update will be provided soon.
Components affected
Bloomerang CRM Bloomerang API Bloomerang Email Templates Bloomerang Email Service Bloomerang Integrations Bloomerang Reporting Bloomerang Search Bloomerang Payments Bloomerang Email Tracking Statistics

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Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/26/2025 05:20AM

This incident has been resolved.

MONITORING 5 months ago - at 06/26/2025 04:37AM

A fix has been implemented and we are monitoring results.

IDENTIFIED 5 months ago - at 06/26/2025 02:37AM

Performance has been partially restored while our team continues to resolve this issue. Users may still see errors when interacting with the application. We will provide another update soon.

IDENTIFIED 5 months ago - at 06/26/2025 02:13AM

Our teams have identified the root cause of the service disruption. We are currently implementing a fix to restore full functionality. All services remain impacted during this time. We will share another update shortly.

INVESTIGATING 5 months ago - at 06/26/2025 01:46AM

We have been experiencing intermittent service issues with the CRM application since around 8:30pm EST. Customers may see errors when attempting to login and/or interacting with that application. Our team is currently working to restore functionality. We apologize for any inconvenience. An update will be provided soon.

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