Outage in Bloomreach
Intermittent Dashboard login Issue
Resolved MinorIncident Report
Summary AI Generated
Bloomreach experienced intermittent login failures affecting the Search and Merchandising dashboard for customers in the US and EMEA regions, caused by a third-party service issue. The incident lasted approximately 2.3 hours, during which engineering teams worked with the third-party provider to resolve the problem. Services were fully restored and confirmed operational by the end of the incident.
Dear Customers,
We are aware that some clients are unable to log in intermittently to the Bloomreach search and merchandising dashboard due to an issue with the third-party service.
Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident.
Regards,
Bloomreach Support Team
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 07/24/2026 09:40AM
Dear Customers,
This issue is now resolved, and services are back to normal and fully operational.
If you face any additional issues or have questions, please reach out to support@bloomreach.com.
We apologize for the inconvenience caused.
Regards,
Bloomreach Support Team
INVESTIGATING
14 days ago - at 07/24/2026 08:26AM
Dear Customers,
Based on our continued monitoring and log review, we are seeing dashboard login error rates trend downward. Our teams are actively monitoring the situation and working with the third-party provider to fully resolve the issue.
If you continue to face any issues, please reach out to support@bloomreach.com.
Regards,
Bloomreach Support Team
INVESTIGATING
14 days ago - at 07/24/2026 07:26AM
Dear Customers,
We are aware that some clients are unable to log in intermittently to the Bloomreach search and merchandising dashboard due to an issue with the third-party service.
Our engineering teams are actively working on this issue, and we will keep you posted on further updates related to this incident.
Regards,
Bloomreach Support Team
Latest Bloomreach outages
Intermittent Feed Indexing Delays - about 17 hours ago
Search Dashboard Login Issue - 7 days ago
Intermittent Dashboard Login Issue - 10 days ago
Intermittent Search API disruption - 14 days ago
Shopify Events Issue - about 1 month ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
