Outage in Blue Canvas
Branches not syncing
Resolved MajorIncident Report
We have identified the root cause and implemented a fix. However, this fix requires a long-running database migration that is already in progress and running smoothly.
Branch syncing is temporarily paused while the migration runs. No data will be lost, but new syncs will not start until the migration completes.
We apologize for the disruption and expect normal service to resume shortly. We'll post another update once the migration finishes and syncing is restored.
Components affected
Blue Canvas Metadata Sync (Inbound)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 12/22/2025 01:06PM
This incident has been resolved.
IDENTIFIED
4 months ago - at 12/22/2025 12:07PM
We have identified the root cause and implemented a fix. However, this fix requires a long-running database migration that is already in progress and running smoothly.
Branch syncing is temporarily paused while the migration runs. No data will be lost, but new syncs will not start until the migration completes.
We apologize for the disruption and expect normal service to resume shortly. We'll post another update once the migration finishes and syncing is restored.
Latest Blue Canvas outages
Deployment Requests failing to package - 3 months ago
Database issues - about 1 year ago
Files tab not working in deployment requests - about 1 year ago
Internal Server Outage - over 1 year ago
Unexpected downtime during Blue Canvas release - almost 2 years ago
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