Outage in BlueConic

Service disruptions AWS US-EAST-1 Region

Resolved Minor
October 20, 2025 - Started 11 days ago - Lasted 1 day
Official incident page

Incident Report

Amazon has notified users that the AWS US-EAST-1 Region has increased error rates and latencies for multiple AWS Services affecting BlueConic functionality. The AWS status can be found here https://status.aws.amazon.com/ and the BlueConic team will continue to monitor the situation until it is resolved by Amazon.
Components affected
BlueConic Sandbox CA 1 BlueConic Cluster US 5 BlueConic Cluster US 6 BlueConic Cluster EU 6 BlueConic Cluster EU 7 BlueConic Cluster US 8 BlueConic Cluster US 9 BlueConic Cluster US 10 BlueConic Cluster US 11 BlueConic Cluster US 2 BlueConic Sandbox US 2 BlueConic Cluster EU 3 BlueConic Cluster US 3 BlueConic Sandbox EU 1 BlueConic Cluster US 14 BlueConic Cluster US 12 BlueConic Cluster US 4 BlueConic Cluster EU 4 BlueConic Cluster EU 1 BlueConic Cluster US 1 BlueConic Sandbox US 1 BlueConic Cluster APAC 1 BlueConic Cluster CA 1 BlueConic Cluster EU 2

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Latest Updates ( sorted recent to last )
MONITORING 11 days ago - at 10/20/2025 10:07AM

All relevant AWS services are operational again in US-EAST-1. The BlueConic team will continue to monitor the situation.

INVESTIGATING 11 days ago - at 10/20/2025 10:03AM

Amazon has notified users that the AWS US-EAST-1 Region has increased error rates and latencies for multiple AWS Services affecting BlueConic functionality. The AWS status can be found here https://status.aws.amazon.com/ and the BlueConic team will continue to monitor the situation until it is resolved by Amazon.

Latest BlueConic outages

Degraded performance on cluster CA 1 - 6 months ago
Outage on cluster CA 1 - 6 months ago
Degraded performance on EU-2 - 7 months ago
Degraded performance on EU-2 - 7 months ago
Downtime for some tenants - 7 months ago

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