Outage in Blueshift

Visual Editor not loading (US datacenter only)

Resolved Major
November 06, 2025 - Started 24 days ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 11/06/2025 09:05PM

This incident has been resolved.

MONITORING 24 days ago - at 11/06/2025 07:34PM

The visual editor is operational since 45 mins. Will continue monitoring this.

MONITORING 24 days ago - at 11/06/2025 05:44PM

The visual editor is not loading again. The issue is intermittent. We are working with the vendor to fix.

MONITORING 24 days ago - at 11/06/2025 05:41PM

The visual editor is now operational. We will keep monitoring and working with the vendor to implement a permanent fix.

IDENTIFIED 24 days ago - at 11/06/2025 04:44PM

The visual editor uses a 3rd party SAAS vendor. This incident is related to some connectivity issues with this vendors endpoint. The issue has happened multiple times today and we are working with the vendor to fix this.

INVESTIGATING 24 days ago - at 11/06/2025 04:29PM

We are currently investigating this issue.

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