Bluesnap experienced a minor incident where scheduled maintenance caused unexpected consequences, resulting in some transactions from the previous day being excluded from the upcoming payout cycle. The affected transactions were delayed and moved to the following payout cycle instead. The incident lasted 1.5 hours and impacted the production environment's payout functionality.
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Due to unexpected consequences of scheduled maintenance, a subset of transactions processed yesterday may not be included in the upcoming scheduled payout.
These transactions will instead be included in the following payout cycle.
For more details please reach out to our support team.
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