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Outage in Bodyguard

Increased latency on the Username API

Minor
July 27, 2026 - Started 6 days ago

Incident Report

We have identified the cause of increased latency on the Username API and applied a fix. Service should now be fully operational; we are continuing to monitor to confirm full recovery. We will post the next update shortly.
Components affected
Bodyguard Username Analysis API

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Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 07/27/2026 04:53PM

This incident is resolved. The fix applied to the Username API has confirmed full recovery, and the service is now fully operational. Thank you for your patience.

MONITORING 6 days ago - at 07/27/2026 04:33PM

We have identified the cause of increased latency on the Username API and applied a fix. Service should now be fully operational; we are continuing to monitor to confirm full recovery. We will post the next update shortly.

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