Latency and intermittent access issues

This incident has been resolved.

A fix has been deployed to address the recent performance issues. We are currently monitoring the system to ensure stability is fully restored and that the platform is performing at its usual speed.

Further updates will be provided as we continue to verify the results of the deployment.

We have identified the cause of the recent latency and access issues. Our team is now actively implementing a fix to bring the system back to a stable state.

We are monitoring the situation closely and will provide another update once the platform is performing at its usual standard. Thank you for your patience while we finalise this work.

We are currently investigating reports of general latency and intermittent access issues across the Bókun platform. Our engineering team is identifying the root cause to restore full performance as quickly as possible.

We understand the importance of reliable access for your operations and are working to resolve this as a priority. We will provide further updates as more information becomes available.