Outage in BombBomb

BombBomb recorder is not loading.

Resolved Major
December 05, 2023 - Started almost 2 years ago
Official incident page

Incident Report

We are currently investigating an issue preventing our BombBomb recorder from loading due to an outage.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 12/05/2023 08:28PM

This incident has been resolved, and our teams will monitor the functionality closely.

IDENTIFIED almost 2 years ago - at 12/05/2023 06:58PM

We have released a temporary fix to allow the BombBomb Recorder to work without using Virtual Backgrounds. Our teams are investigating an intervention regarding the use of the BombBomb Screen recorder which appears to be working intermittently.

IDENTIFIED almost 2 years ago - at 12/05/2023 06:15PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 2 years ago - at 12/05/2023 05:29PM

We have identified the issue causing the BombBomb Recorder not to load is due to an outage with Effects SDK. Our engineering teams are actively working on interventions.

As a workaround, our BombBomb mobile app is recording successfully.

INVESTIGATING almost 2 years ago - at 12/05/2023 05:07PM

We are currently investigating an issue preventing our BombBomb recorder from loading due to an outage.

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Reduced ability to record videos - about 1 year ago
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