Outage in Bonsai

Missing Cluster Metrics

Resolved Minor

March 24, 2022 - Started about 4 years ago
Official incident page

Incident Report

At 05:30 UTC on 24 March 2022, Bonsai’s metrics database experienced node loss, which impacted metrics collection for a small percentage of clusters. Normally node loss is tolerable, and nodes are periodically replaced without incident. In this case, the node loss event affected replicated data as well. Affected users may see a gap in their metrics for the duration of the event. This event only affected metrics collection; customers’ Elasticsearch clusters were not impacted and continued to function normally.

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RESOLVED about 4 years ago - at 03/28/2022 09:51PM

At 05:30 UTC on 24 March 2022, Bonsai’s metrics database experienced node loss, which impacted metrics collection for a small percentage of clusters. Normally node loss is tolerable, and nodes are periodically replaced without incident. In this case, the node loss event affected replicated data as well. Affected users may see a gap in their metrics for the duration of the event.

This event only affected metrics collection; customers’ Elasticsearch clusters were not impacted and continued to function normally.

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