Outage in Bonterra & NGP
Apricot: General Slowness Being Investigated
Resolved MinorIncident Report
We are aware that some users are currently experiencing slower than usual response times within the application, particularly on pages that rely on our API, such as Users/Roles, as well as with Alert Notifications. Our Engineering Team has identified the issue and is actively working on a resolution. We'll continue to post updates here as we learn more. We apologize for any inconvenience.
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 09/04/2026 04:41PM
This incident has been resolved.
MONITORING
8 days ago - at 09/04/2026 09:11AM
A fix was deployed last evening. We will continue to monitor closely to ensure there is no further issues. Please continue to monitor this page for further updates.
IDENTIFIED
8 days ago - at 09/03/2026 07:40PM
The root cause impacting Apricot slowness has been identified. A fix is scheduled to be deployed later this evening to remediate this issue. We apologize for any inconvenience. Please monitor this page for further updates.
INVESTIGATING
8 days ago - at 09/03/2026 07:11PM
We are aware that some users are currently experiencing slower than usual response times within the application, particularly on pages that rely on our API, such as Users/Roles, as well as with Alert Notifications. Our Engineering Team has identified the issue and is actively working on a resolution. We'll continue to post updates here as we learn more. We apologize for any inconvenience.
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