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Outage in Boomi

Boomi Cloud API Management - Investigating Degradation

Resolved Minor
February 19, 2025 - Started about 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Latency in reflecting newly created and updated endpoints in traffic serviced by US North America data centers, US-EAST and US-WEST. OAuth- is not impacted Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 02/20/2025 12:16AM

The Boomi Cloud API Management service is now back in good health and the issue that caused degradation has been resolved.

This is the final update from us on this issue.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

MONITORING about 1 year ago - at 02/20/2025 12:07AM

Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation.

We will provide updates on the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 11:45PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 11:11PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 10:30PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 09:58PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 09:18PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED about 1 year ago - at 02/19/2025 08:32PM

We have identified the root cause of the issue and are taking measures to mitigate the impact.
We will update the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

INVESTIGATING about 1 year ago - at 02/19/2025 07:26PM

We continue to investigate the issue with priority. The problem definition and scope is unchanged.

INVESTIGATING about 1 year ago - at 02/19/2025 06:55PM

We continue to investigate the issue with priority. The problem definition and scope is unchanged.

INVESTIGATING about 1 year ago - at 02/19/2025 06:20PM

We continue to investigate the issue. The problem definition and scope remains the same.

INVESTIGATING about 1 year ago - at 02/19/2025 05:47PM

The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected:
Latency in reflecting newly created and updated endpoints in traffic serviced by US North America data centers, US-EAST and US-WEST.
OAuth- is not impacted

Our team is investigating this and we will provide updates on the Status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

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