Outage in Boomi

Boomi Cloud API Management - Investigating Degradation

Resolved Minor

October 20, 2025 - Started 5 months ago - Lasted about 3 hours
Official incident page

Incident Report

The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected: Mashery V2/V3 API oAuth dependent traffic Admin Dashboard Control Center Datacenter impact - US- EAST region traffic Non OAuth dependent traffic Mashery Developer Portal Our team is investigating this and we will provide updates on the Status page as soon as we have more information. Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/20/2025 12:19PM

Our engineering team has corrected the issue and Boomi Cloud API Management platform is operating as expected.

MONITORING 5 months ago - at 10/20/2025 10:12AM

Our team has taken measures to address the service degradation of the Boomi Cloud API Management platform. All components are in good health and our team is currently monitoring the situation.

We will provide updates on the status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

IDENTIFIED 5 months ago - at 10/20/2025 09:42AM

We are continuing to work on a fix for this issue.

IDENTIFIED 5 months ago - at 10/20/2025 09:39AM

We have identified the root cause of the issue and we are working on it

We are closely monitoring our services and will update the status page

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

INVESTIGATING 5 months ago - at 10/20/2025 09:29AM

The Boomi Cloud API Management platform is experiencing service degradation. Based on the available information, we believe that the following components are affected:

Mashery V2/V3 API
oAuth dependent traffic
Admin Dashboard Control Center
Datacenter impact - US- EAST region traffic
Non OAuth dependent traffic
Mashery Developer Portal

Our team is investigating this and we will provide updates on the Status page as soon as we have more information.

Please contact us via Boomi Support Center (https://community.boomi.com/s/support) for any questions or concerns.

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