Outage in Booqable

Missing orders

Resolved Major

December 02, 2024 - Started over 1 year ago - Lasted 35 minutes
Official incident page

Incident Report

We are actively investigating an issue causing orders to not display as expected. Please rest assured that our database is fully operational, and no data has been lost. Thank you for your patience as we work to resolve this matter promptly.

Components affected

Booqable Web application

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 12/02/2024 03:26PM

This incident has been resolved.

MONITORING over 1 year ago - at 12/02/2024 03:13PM

We identified an issue related to a recent library update. The changes have been rolled back, and we are closely monitoring the situation. Services should return to normal shortly as the servers complete their restart. Thank you for your understanding and patience.

INVESTIGATING over 1 year ago - at 12/02/2024 03:10PM

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