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Outage in Botpress

Elevated errors on file api & knowledge bases

Resolved Major
August 18, 2025 - Started 6 months ago - Lasted about 24 hours
Official incident page

Incident Report

We are seeing elevated errors on our file API and knowledge base feature. We have identified the issue and we are working on a fix.
Components affected
Botpress API

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Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 08/19/2025 01:38PM

This incident has been resolved.

MONITORING 6 months ago - at 08/18/2025 06:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 months ago - at 08/18/2025 01:42PM

We are seeing elevated errors on our file API and knowledge base feature. We have identified the issue and we are working on a fix.

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