Outage in Botpress

Service disruption

Resolved Major
October 20, 2025 - Started 12 days ago - Lasted 1 day
Official incident page

Incident Report

We're currently experiencing downtime across multiple services due to a major outage with Amazon Web Services (AWS), which affects key parts of our infrastructure. We’re actively monitoring the situation and service will be restored as soon as the upstream issue is resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 10/21/2025 12:28PM

This incident has been resolved.

MONITORING 11 days ago - at 10/20/2025 08:54PM

We are continuing to monitor for any further issues.

MONITORING 11 days ago - at 10/20/2025 08:12PM

Our app is now back online and functioning again. Some features may still be slower than usual as AWS continues to recover, but overall service has been restored. We’ll keep monitoring closely to ensure full stability.

Thank you for your continued patience throughout this incident.

MONITORING 11 days ago - at 10/20/2025 07:20PM

We’re starting to see signs of progress as AWS continues to recover, but most of our features remain affected at this time. Our team is monitoring the situation closely and will share updates as recovery continues.

Thank you for your continued patience as AWS works to fully resolve the issue.

MONITORING 11 days ago - at 10/20/2025 06:26PM

AWS is making progress toward resolving their outage, but our services are still affected. We’re monitoring the situation closely and will share another update once we see recovery.

MONITORING 11 days ago - at 10/20/2025 05:20PM

AWS has just shared an update indicating that they are still facing issues with key services that Botpress depends on. As a result, our platform continues to be affected. We continue to closely monitor the situation and waiting for improvements on AWS's side so we can restore full service. Thanks again for your enduring patience.

MONITORING 11 days ago - at 10/20/2025 04:21PM

AWS has taken mitigation steps for the ongoing outage, but our services remain impacted at this time. We are closely monitoring their progress and will share updates as soon as we observe recovery.

MONITORING 11 days ago - at 10/20/2025 03:42PM

We are continuing to monitor for any further issues.

MONITORING 11 days ago - at 10/20/2025 03:42PM

We are still experiencing disruptions due to the ongoing AWS outage. Our team is actively monitoring the situation, and we will provide further updates as soon as we observe improvements on our end.

MONITORING 11 days ago - at 10/20/2025 01:35PM

After seeing some improvement our platform is still impacted by the AWS outage. We are working on implementing mitigation measures to restore our services. Thank you for your continuing patience.

MONITORING 11 days ago - at 10/20/2025 10:03AM

Services are showing signs of recovery, though some delays and errors may still occur while the issue is fully resolved. Our platform is stabilizing, and we’ll continue to monitor until everything is fully restored.

MONITORING 11 days ago - at 10/20/2025 09:59AM

AWS has identified the cause of the issue and implemented fixes. We continue to monitor the situation.

IDENTIFIED 11 days ago - at 10/20/2025 09:58AM

We're currently experiencing downtime across multiple services due to a major outage with Amazon Web Services (AWS), which affects key parts of our infrastructure. We’re actively monitoring the situation and service will be restored as soon as the upstream issue is resolved.

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