Outage in Boulevard

Third-party service for help chat isn't loading

Resolved Minor
February 24, 2025 - Started 15 days ago - Lasted 27 minutes
Official incident page

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Outage Details

We are currently experiencing a service interruption due to an issue with a third-party service. Due to this issue our support functions including chat, email, and automated support are unavailable. We have contacted them and will provide an update as soon as possible.
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 02/24/2025 05:25PM

The service outage from a third-party service has been resolved, and we are now operating normally. We apologize for any inconvenience.

MONITORING 15 days ago - at 02/24/2025 05:10PM

The service outage from a third-party service has been resolved, but we will monitor it to ensure there will be no further issues. We apologize for any inconvenience.

INVESTIGATING 15 days ago - at 02/24/2025 05:06PM

We are currently experiencing a service interruption due to an issue with a third-party service. Due to this issue our support functions including chat, email, and automated support are unavailable. We have contacted them and will provide an update as soon as possible.

Latest Boulevard outages

Subscription Processing Error - about 1 month ago
Payment Processing Disruption - about 2 months ago
Unable to submit charts - about 2 months ago

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