Outage in Boulevard

Intermittent Issues with the Duo

Resolved Minor
November 25, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware that some customers are experiencing issues with payment processing at checkout with the duo. We are actively investigating this issue and will provide another update within the next hour.
Components affected
Boulevard Dashboard Boulevard Duo App

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 11/25/2025 10:48PM

The duo should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues.

INVESTIGATING 4 days ago - at 11/25/2025 08:40PM

We are aware that some customers are experiencing issues with payment processing at checkout with the duo. We are actively investigating this issue and will provide another update within the next hour.

Latest Boulevard outages

Degradation in webhook and notification performance - 14 days ago
Increased Duo Errors - about 1 month ago
Degraded system performance - about 1 month ago
Delay with staff notifications - about 2 months ago
Invalid sender address SMS Error - 2 months ago

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