Outage in Boulevard

Reporting Disruption

Resolved Major

August 26, 2026 - Started 12 days ago - Lasted about 13 hours
Official incident page

Incident Report

We're currently experiencing an issue with our infrastructure partner that is affecting the ability to load Reports. We're actively investigating and will share another update soon.

Components affected

Boulevard Dashboard

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 08/27/2026 01:16PM

Reports should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you and our team.

MONITORING 12 days ago - at 08/27/2026 02:27AM

Our infrastructure partner has implemented a fix and we have confirmed reports are successfully loading. We will continue to monitor. Please reach out to the Help Chat if you are still experiencing issues.

INVESTIGATING 12 days ago - at 08/27/2026 01:50AM

We are continuing to investigate the issue with our infrastructure partner and will provide another update soon. We apologize for this disruption.

INVESTIGATING 12 days ago - at 08/27/2026 12:34AM

We're currently experiencing an issue with our infrastructure partner that is affecting the ability to load Reports. We're actively investigating and will share another update soon.

Latest Boulevard outages

Payment Processing Disruption - 12 days ago

Duo issue - impacting checkout for some customers - 2 months ago

(Impact) Small subset of customers: Unable to process payment except cards already on file - 3 months ago

Hours not populating in the Staff Performance report for some customers - 4 months ago

Reporting and Dashboard Performance Issues - 4 months ago

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