Outage in Bouncer

System and API stability issue

Resolved Minor
December 05, 2023 - Started about 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are going through temporary problems with API stability, which may result in verification errors. The entire team is working on a solution as soon as possible. We will keep you updated on the progress.
Components affected
Bouncer API
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/05/2023 02:11PM

Issue has been resolved.

MONITORING about 1 year ago - at 12/05/2023 11:40AM

The system and API are stable now. The root cause has been identified. An issue with the DNS resolving library was causing one of the services to crash.

IDENTIFIED about 1 year ago - at 12/05/2023 10:55AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 12/05/2023 10:55AM

We are going through temporary problems with API stability, which may result in verification errors. The entire team is working on a solution as soon as possible. We will keep you updated on the progress.

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