Outage in BrainStorm

Amazon Web Services (AWS) Cloud Outage

Resolved Minor
October 20, 2025 - Started 9 days ago - Lasted about 23 hours
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
BrainStorm Flow Progress

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Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 10/21/2025 01:49PM

This incident has been resolved.

MONITORING 9 days ago - at 10/20/2025 08:31PM

Service recovery across all AWS services continues to improve. We are contining to monitor all AWS systems that we use.

MONITORING 9 days ago - at 10/20/2025 04:53PM

AWS has taken additional mitigation steps to aid the recovery of the underlying issues and they are now seeing connectivity and API recovery for AWS services. We are continuing to monitor this recovery by AWS and will keep you updated.

IDENTIFIED 9 days ago - at 10/20/2025 02:52PM

Due to the AWS outage, video playback, video upload, and dashboard updates may be affected. We are continuing to monitor this closely.

INVESTIGATING 9 days ago - at 10/20/2025 02:46PM

AWS is currently experiencing operational issue that has taken down major services. AWS team is working on mitigations.
It might affect video uploading functionality on our platform. We are looking for an impact and potential issues it can cause.

INVESTIGATING 9 days ago - at 10/20/2025 02:45PM

We are currently investigating this issue.

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