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Outage in Braintrust

Slow or failed data loading in US region

Resolved Minor
September 09, 2026 - Started 6 days ago - Lasted 42 minutes

Incident Report

Summary AI Generated

Braintrust's US-hosted service experienced slow or failed data loading for approximately 42 minutes, causing affected pages to load slowly, hang, or return errors. The team identified the issue and applied a mitigation, then monitored performance to confirm stability.

We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.

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Latest Updates ( sorted recent to last )
MONITORING 6 days ago - at 09/09/2026 09:34PM

We've applied a mitigation for the data-loading issue affecting our US-hosted service and are monitoring performance. We'll share another update once we've confirmed stability.

INVESTIGATING 6 days ago - at 09/09/2026 09:30PM

We're investigating slow or failed data loading affecting some customers on our US-hosted service. Affected pages may load slowly, hang, or show errors.

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