Outage in Brandwatch

Engage Feeds Not Loading

Resolved Major
October 28, 2025 - Started 9 days ago - Lasted about 1 hour
Official incident page

Incident Report

We’re currently investigating an issue affecting Social Media Management where Engage feeds and Publish channels are not loading or accessible. Our engineering team has been informed and is actively working to identify the cause.

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 10/28/2025 02:07PM

The earlier issue impacting parts of Social Media Management has been fully resolved. Our teams identified the cause and took corrective actions to restore stability. System performance has returned to normal, and we are no longer seeing any related errors.

We’ll continue to keep an eye on performance metrics to ensure everything remains stable, but no further impact is expected.

Thank you for your patience while we worked to resolve this.

INVESTIGATING 9 days ago - at 10/28/2025 01:16PM

We are continuing to investigate this issue.

INVESTIGATING 9 days ago - at 10/28/2025 01:14PM

We’re currently investigating an issue affecting Social Media Management where Engage feeds and Publish channels are not loading or accessible.

Our engineering team has been informed and is actively working to identify the cause.

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