Outage in Brandwatch
Consumer Research - Queries Backfilling Irrelevant Mentions
Resolved MinorIncident Report
We are currently investigating an issue where some queries are backfilling irrelevant mentions. This may result in unexpected or unrelated content appearing in query results.
Our teams are actively investigating the cause and working to restore expected query behavior as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/18/2026 10:50PM
This incident has been resolved.
MONITORING
11 days ago - at 05/18/2026 09:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
11 days ago - at 05/18/2026 07:03PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 05/18/2026 05:15PM
We are currently investigating an issue where some queries are backfilling irrelevant mentions. This may result in unexpected or unrelated content appearing in query results.
Our teams are actively investigating the cause and working to restore expected query behavior as quickly as possible.
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