Outage in Brandwatch

Query backfill delays

Resolved Minor

June 18, 2026 - Started about 11 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage. Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss. We will provide additional updates as more information becomes available.

Components affected

Brandwatch Consumer Research Application Brandwatch Listen

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Latest Updates ( sorted recent to last )

RESOLVED about 6 hours ago - at 06/19/2026 01:20AM

Our Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved.

We thank you for your continued patience and apologize for any inconvenience or disruption this issue may have caused.

IDENTIFIED about 11 hours ago - at 06/18/2026 08:28PM

We are currently experiencing delays with query backfills, which may appear as a stalled or slowly progressing completion percentage.
Our Engineering team is actively investigating the issue and working to restore normal processing. At this time, we do not anticipate any data loss.

We will provide additional updates as more information becomes available.

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