Outage in Brazen

Issue Registering for events

Resolved Minor
January 18, 2024 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have received reports of technical issues impacting user's ability to register for events. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Components affected
Brazen Events Platform
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/18/2024 09:32PM

We are no longer experiencing technical issues with impacting user's ability to register for events. This incident has been resolved.

MONITORING 10 months ago - at 01/18/2024 09:03PM

Our engineers have deployed a fix regarding the issue impacting users' ability to register for events. No further workarounds for the issue should be needed. We will continue monitoring the service to ensure a full recovery.

We expect to provide another update as soon as we have more information.

IDENTIFIED 10 months ago - at 01/18/2024 08:30PM

Our engineers have identified a technical issue impacting user's ability to register for events, and are working to deploy a fix.

Users that register without a profile picture may experience issues registering for events (This should only impact events that have a profile picture on the registration form).
We recommend that users upload a profile picture when registering for an event, to help workaround the issue while we work to deploy a fix. Admins can also make this a required field on the registration form in the admin portal for their events. Event->Registration->Candidates form

We expect to provide another update as soon as we have more information.

INVESTIGATING 10 months ago - at 01/18/2024 08:07PM

We have received reports of technical issues impacting user's ability to register for events. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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