Outage in BreezeChMS

Errors for some customers

Resolved Minor
October 20, 2025 - Started 26 days ago - Lasted about 7 hours
Official incident page

Incident Report

Due to an issue affecting a key system provider, we are aware that some customers are experiencing errors with some functions within Breeze. Customers may experience delayed text or email sends, or other errors across the product. While this is completely external to our products, our Engineering teams are monitoring very closely to mitigate any affects for our customers.

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/20/2025 10:31PM

As our provider has recovered from their issue our teams are confirming that things are working as expected. There will be some tasks that could be delayed for some customers (potentially items like automated emails, texts, etc) however these should be sending through as expected and no action is needed.

MONITORING 26 days ago - at 10/20/2025 06:57PM

Our Engineering teams are continuing to monitor our products and ensure reliability. Our provider is seeing improvement, however they are still reporting issues.

INVESTIGATING 26 days ago - at 10/20/2025 03:16PM

Due to an issue affecting a key system provider, we are aware that some customers are experiencing errors with some functions within Breeze. Customers may experience delayed text or email sends, or other errors across the product. While this is completely external to our products, our Engineering teams are monitoring very closely to mitigate any affects for our customers.

Latest BreezeChMS outages

Issues exporting data - 3 days ago
Issues exporting from People - about 2 months ago

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