Outage in BreezeChMS

SMS Messages are Delayed

Minor

January 25, 2026 - Started 8 days ago
Official incident page

Incident Report

We are currently experiencing delays with SMS delivery and are working closely with our providers to resolve the issue as quickly as possible.

Components affected

BreezeChMS Texting Service

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Latest Updates ( sorted recent to last )

MONITORING 8 days ago - at 01/25/2026 04:55PM

Our Engineering teams are continuing to monitor texting volume through today. At times we are seeing delays in sending of around 20 minutes, however all texts are being sent. We will continue to pay close attention to our queues and will share more updates here as needed.

MONITORING 8 days ago - at 01/25/2026 12:47PM

SMS deliveries are back to normal, though our team remains on standby monitoring performance to ensure everything stays on track.

MONITORING 8 days ago - at 01/25/2026 06:02AM

SMS delivery is improving as we work through the remaining queue, and we expect service to return to normal soon.

MONITORING 8 days ago - at 01/25/2026 05:13AM

We are currently experiencing delays with SMS delivery and are working closely with our providers to resolve the issue as quickly as possible.

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