Delay in Marketing and Transactional SMS

We have implemented mitigation measures and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic.

We are closely monitoring the situation and will continue to provide updates as progress is made toward full resolution.

We have identified the cause of the issue and continue to work closely with our third-party provider as restoration efforts remain ongoing. SMS delivery is operating normally; however, a subset of SMS messages may still experience delayed or missing delivery status events for previously scheduled or queued traffic.

We will continue to provide updates as progress is made toward full resolution.

SMS delivery is operating normally. However, a subset of SMS messages may experience delayed or missing delivery status events for previously scheduled or queued traffic.

We continue to work closely with our third-party provider as restoration efforts remain ongoing and will provide further updates as progress is made toward full resolution.

We apologize for the inconvenience and will continue to provide updates as progress is made toward full resolution.

We’ve detected an issue affecting the delivery of Marketing and Transactional SMS messages due to an issue with one of our third-party providers and as a result, some customers may be experiencing disruptions while using it.

Our team is actively investigating the root cause and working to resolve the issue as quickly as possible.

We apologize for the inconvenience and will share further updates as soon as we have more information.