Accounts in the Dublin Ireland region unable to access Bridge

This incident has been resolved.

We are continuing to work with our partners to fully resolve the connection issues that have been occurring. We are seeing improved performance on the Bridge platform. We will continue to work with our partners to mitigate any further issues. Thanks for your patience and understanding during this time!

Our team has been able to identify the cause of the issue impacting Bridge availability. One of our service partners is currently experiencing an outage that is impacting accounts in the Dublin, Ireland region. We'll continue to work with our partners to restore service as quickly as possible and provide another update as soon as we can. Thank you for your patience! We apologize for the trouble!

Our Engineering and Ops teams are currently investigating an issue that is preventing users from accessing/using Bridge. Impacted accounts are based in EMEA with their account configured on our Dublin Servers. We are working toward restoring service as quickly as possible and will provide another update as soon as we can. We apologize for the trouble!