Outage in Bridge

Asynchronous jobs running slowly

Resolved Minor
March 24, 2023 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual and may result in some intermittent errors when using or accessing Bridge. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!
Components affected
Bridge Learn Bridge Perform Bridge Career

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Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 03/24/2023 10:04PM

Our team has been able to identify and fix the issues causing slowness and errors within Bridge this afternoon. Thank you for your patience during this time!

INVESTIGATING almost 3 years ago - at 03/24/2023 09:17PM

Our asynchronous job queue is backed up a bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, sending email messages to users through Bridge) will not happen as quickly as usual and may result in some intermittent errors when using or accessing Bridge. Our engineering team is digging into the issue right now. We'll keep you posted as we work. We apologize for the trouble!

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