Outage in Bridge

Some users experiencing intermittent error messages in Bridge

Resolved Minor
May 11, 2023 - Started over 1 year ago - Lasted about 6 hours
Official incident page

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Outage Details

Our team has received some reports of some users experiencing slowness within Bridge as well as intermittent errors, causing the user to need to refresh their browser window. Our Ops team is currently investigating the issue and we'll provide an update as soon as we can. We apologize for the trouble!
Components affected
Bridge Learn Bridge Perform
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/11/2023 11:50PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 05/11/2023 09:35PM

Our team has resolved the issue resulting in some users seeing intermittent error messages, and we are working toward a full recovery. As a result, our asynchronous job queue is backed up a little bit this afternoon. This means that things you might try to do that run as background jobs (like enrolling users or groups in courses, running CSV imports, or sending email messages to users through Bridge) will not happen as quickly as usual. We will provide another update as we move toward a full resolution.

INVESTIGATING over 1 year ago - at 05/11/2023 06:15PM

Our team has received some reports of some users experiencing slowness within Bridge as well as intermittent errors, causing the user to need to refresh their browser window. Our Ops team is currently investigating the issue and we'll provide an update as soon as we can. We apologize for the trouble!

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