Outage in Bridge

LiveChat service outage impacting support response times

Resolved Major

August 08, 2024 - Started over 1 year ago - Lasted about 13 hours
Official incident page

Incident Report

One of our vendors, LiveChat, is currently experiencing a service outage. This issue may prevent our support team from seeing and responding to all chats submitted through the LiveChat system. We are investigating this issue further with LiveChat. In the meantime, for further assistance you can reach our support team through our other channels of service by emailing support@bridgeapp.com. Thanks!

Components affected

Bridge Support Channels

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 08/09/2024 07:12AM

This incident has been resolved.

INVESTIGATING over 1 year ago - at 08/08/2024 06:45PM

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